These Terms of Use apply to the website located at [https://notraone.com] and any related pages that link to these terms (the “Site”). By using the Site you agree to these Terms of Use.
1. Who we are
NotraOne is a trading name of Notra One Limited, registered in England, Scotland and Wales with company number 16728188 and registered at 128 City Road, London, United Kingdom, EC1V 2NX.
We are not a bank. Regulated banking, payment services and electronic money issuance presented on or linked from the Site are provided by Gemba Finance Ltd or its group companies, each authorised and regulated by the Financial Conduct Authority under reference number 804853. Applications for accounts and related products are completed on Gemba’s platform and are subject to Gemba’s own terms and privacy notices, which are presented before you submit an application.
2. What these terms cover
These terms govern your use of the Site only. They do not govern your relationship with Gemba or any services you may apply for or receive from Gemba.
3. Eligibility and local laws
The Site is intended for business users. You are responsible for complying with the laws that apply in the place you access the Site.
4. Information on the Site
Content on the Site is provided for general information only. It is not legal, tax, accounting, or financial advice. You should obtain professional advice before acting on any information.
5. Introducer role
We may introduce you to Gemba for payment accounts and related services. If you proceed to apply, you will contract directly with Gemba. We do not hold client money, do not arrange or conclude contracts on your behalf, and do not provide regulated payment services.
6. Your account or forms on the Site
If the Site allows you to create an account or submit forms:
- You must provide accurate and complete information.
- You are responsible for maintaining the confidentiality of any login details and for all activity under your account.
- We may suspend or disable access if we suspect misuse.
7. Acceptable use
You agree not to:
- Use the Site in a way that breaches any law or regulation.
- Introduce viruses, malware, or other harmful code.
- Attempt to gain unauthorised access to the Site or its systems.
- Copy, scrape, or harvest content from the Site without our written permission.
8. Intellectual property
The Site and its content are owned by us or our licensors. You may print or download extracts for your personal or internal business use, provided you keep all notices intact and do not modify the materials. Any other use requires our prior written consent.
9. Third party links
The Site may link to third party sites, including Gemba’s platform. We are not responsible for third party content. Your use of third party sites is at your own risk and subject to their terms.
10. No warranties
The Site is provided on an “as is” and “as available” basis. We do not warrant that the Site will be uninterrupted or error free or that the content is accurate, complete, or up to date.
11. Limitation of liability
Nothing in these terms excludes liability that cannot be excluded by law, including liability for death or personal injury caused by negligence or for fraud. To the extent permitted by law, we are not liable for lost profits, revenue, data, business, or any indirect or consequential loss. Our total liability arising out of or in connection with your use of the Site will not exceed one hundred pounds (£100).
12. Indemnity
You agree to indemnify us against claims, losses, costs, and expenses arising from your breach of these terms or misuse of the Site.
13. Suspension and termination
We may suspend or terminate your access to the Site at any time if we reasonably believe you have breached these terms or for security, maintenance, or legal reasons.
14. Changes to the Site and these terms
We may update the Site and these terms from time to time. If we make changes, we will update the “Last updated” date. Continued use of the Site means you accept the changes.
15. Governing law and venue
These terms and any non‑contractual obligations arising out of them are governed by the laws of England and Wales . The courts of England and Wales have exclusive jurisdiction.
16. Contact
Questions about these terms can be sent to hello@notraone.com.
Last updated: 18th September 2025